1. Data controller and scope
Locitrans (Logistique Citernes Transports) Sàrl is the data controller for personal data collected through this website and related services. Contact point for data protection: contact@citerneconnect.com (or the details listed on the legal information page). This notice follows the EU GDPR, the ePrivacy framework, and CNIL guidance, and applies to visitors, prospects, and business users.
2. Data we collect
We collect identification and contact data, account and contract data, support communications, usage and security logs, and analytics data only after consent. Purposes include account creation, service delivery, security, compliance, support, and service improvement. Some fields are mandatory to create an account or respond to requests; if not provided, we may be unable to provide the service or answer your request. Optional fields are clearly indicated.
3. Legal bases, retention, and transfers
Legal bases include contract performance, legal obligations, legitimate interests (security and fraud prevention), and consent for analytics. Recipients include authorized internal teams, hosting and IT providers, analytics providers (with consent), and authorities where required by law. We retain data only as long as needed for the stated purposes and legal requirements, then delete or anonymize it. If data is transferred outside the EEA, we rely on safeguards such as EU standard contractual clauses and assess the destination laws.
4. Your rights and how to exercise them
You have the right to refuse optional data collection, access, rectify, erase, restrict, and port your data, and to object to processing or withdraw consent at any time. To exercise your rights, contact us using the details on the legal information page. You may also lodge a complaint with your local supervisory authority, including the CNIL in France. If you believe an account was created without authorization, contact us and we will investigate promptly.